Refund and Return Policy
Any orders that are damaged or are spoiled in transit can be refunded or replaced. We are not able to cancel orders 1 hour after they're placed. These products are made to order and as soon as your order is placed we put your product under production. Please email us for questions about refunds, replacements, and canceling orders support@nickokitchenshop.com
Mistakes on our part are the only grounds for a return. Buyers are responsible for reading item descriptions and reviewing measurements before purchase. We disclose all obvious flaws.
When will we refund or return for you?
We will gladly issue you a replacement item or issue a refund back to your original form of payment within 30 business days from when you received this item for any of the following reasons:
- You receive an incorrect item
- Your order contains damaged product(s)
- Your order has a printing mistake
- Part of your order is missing from the package
You can contact us at support@nickokitchenshop.com to get a replacement on its way to you ASAP! Please include your original order number and the details on what item(s) you would like us to replace and the size you would prefer.
We will not accept a refund if:
*We won't take back items because of size issues, so make sure you check the sizing references provided.
*Keep in mind, colors may vary slightly due to computer monitor settings, we will not take returns for color issues.
*Shipping charges are not refundable and you must contact us for authorization to return. Unauthorized return packages will be refused.
*We do not give partial refunds.
Restocking Fee
We will not take any restocking fee during the return of the product.
For more information:
Address: 3030 NW Expressway, OKC, Oklahoma, 73112.
Phone: +1 405-821-8211
Email: support@nickokitchenshop.com
Business Day: (Mon-Fri)